Privacy Policy

Effective Date: August 1, 2026

Welcome to Highroller Casino. We value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020 of New Zealand and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other similar contact details.
Account Information: Username, password, payment details, transaction history, and account preferences.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our site.
Verification Data: Documents or information required for identity verification and compliance with regulatory requirements.
Marketing and Communication Data: Preferences regarding marketing communications and responses to surveys or promotions.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage your account and access to our services.
To process transactions and payments securely.
To comply with legal and regulatory obligations, including anti-money laundering and responsible gambling requirements.
To improve our website, services, and customer experience.
To communicate with you, including sending important updates, promotional offers, and customer support.
To detect, prevent, and address fraud or other illegal activities.

3. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies as required by law or to protect our legal rights.
Other third parties with your consent or as otherwise disclosed at the time of collection.

We ensure that any third parties who receive your information are bound by confidentiality and data protection obligations.

4. International Transfers

Your information may be transferred to and processed in countries outside New Zealand, including countries that may not have the same data protection laws. We take all reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

You have the right to:

Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual restrictions.
Object to or restrict certain processing of your data.
Withdraw consent at any time where processing is based on your consent.

To exercise these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content and advertising. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a person under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective immediately upon posting.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Highroller Casino
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Highroller Street, Auckland 1010, New Zealand

For more information about privacy rights in New Zealand, you may visit the Office of the Privacy Commissioner.